Refund & Return Policy
At Critical Nutrition Labs, we stand behind the quality of our supplements and want you to feel confident in your purchase. If for any reason you’re not satisfied, we offer a 60-Day Money-Back Guarantee to ensure your satisfaction.
60-Day Money-Back Guarantee
If you’re not completely satisfied with your purchase, you may request a refund within 60 days of your order date.
How to Request a Refund
- Email our support team at sales@criticalnutritionlabs.com with your order number and reason for the return or click here to submit a request through our system.
- We’ll provide instructions for returning your product, including instructions for returning unopened products.
- Refunds will be processed within 7-10 business days after we receive your return. Shipping costs are non-refundable.
Subscription Cancellations & Modifications
- You can modify or cancel your subscription anytime before your next billing date by logging into your account.
- Once an order has processed, it is not eligible for cancellation or refund, but we can cancel any future rebills.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We’ll send a replacement at no extra cost.
For any questions, reach out to our customer support team—we’re happy to help!
Need More Help?
Contact us here for questions related to refunds and returns.